Online Customer Service

General and Order inquiries: info@utsuwa.ca

Our online department will response to your email promptly.
*This contact form is best to reach us without rejecting email addresses. You may also check your spam holder to find our response if you don't hear from us within 2 business days.
オーダーに関するお問い合わせはEmailにて承っております。

Retail Store

  • UTSUWA-NO-YAKATA Aberdeen Centre Store
  • #1380-4151 Hazelbridge way, Richmond BC V6X 4J7 CANADA
  • Tel: (604)207-9353 Email: store@utsuwa.ca

  • *Please note
  • Aberdeen Centre store will not be able to assist your online shopping inquiries. Sorry for any inconvenience.

Business services and hours changes due to COVID-19 outbreaks

  • During this time, we continue to operate with some changes to our services to ensure the health and safety of our customers and employees.
  • SPECIAL BUSINESS HOUR 11:00 - 17:30 EVERY DAY
  • - Encourage to pay with contact less payment, Visa, MC, Debit and Union Pay. We limit cash handlings.
  • - Online order and Free In-store Pickup available. Find more.

  • Regular Business Hour (PST)
  • *suspended until further notice*
  • Monday - Wednesday 11:00 - 18:30
  • Thursday - Saturday 11:00 - 20:30
  • Sunday & Holiday 11:00 - 18:30

  • We are located in the first level, the aisle to the exit for the parking lot.

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