Online Customer Service

General and Order inquiries:

Online order is processing at the online department, and we will assist your inquiry via email promptly.
*This contact form is best to reach us without rejecting email addresses. You may also check your spam holder to find our response if you don't hear from us within 2 business days.

Retail Store

  • UTSUWA-NO-YAKATA Aberdeen Centre Store
  • #1380-4151 Hazelbridge way, Richmond BC V6X 4J7 CANADA
  • Tel: (604)207-9353 Email:

  • *Please note
  • online shop is operating outside of the Aberdeen Centre store, our retail store clerk will not be able to assist your online shopping inquiries. Please contact at for your order inquiry. Sorry for any inconvenience.

Business services and hours changes due to COVID-19 outbreaks

  • During this time, we continue to operate with some changes to our services to ensure the health and safety of our customers and employees.

  • COVID Special Business Hour
  • Monday to Saturday 11:00-18:00
  • Sunday & Holiday 11:00-17:30

  • Regular Business Hour (PST) **suspended until further notice**
  • Monday - Wednesday 11:00 - 18:30
  • Thursday - Saturday 11:00 - 20:30
  • Sunday & Holiday 11:00 - 18:30

  • We are located in the first level, the aisle to the exit for the parking lot.

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